Interactive Resources has had the opportunity to work with the Alameda-Contra Costa Transit District (AC Transit) on various projects over the past decade. Recently, Interactive Resources remodeled the AC Transit Customer Service Center located on the main floor of the district’s General Office building at 1600 Franklin Street in Oakland, California. The Customer Service Center serves AC Transit riders with bus pass and clipper transactions for use on the public transportation system.
This remodel revitalized the service center with a modern aesthetic, improved safety design of the ticket counter wall system, improved ergonomics and increased workspace for staff at the ticket counters along with ADA accessible workstations/customer stations.
Floor to ceiling windows provide and abundance of natural daylighting and create a connection to the neighborhood outside. The contemporary aesthetic features a light and clean color palette, balanced with natural elements and materials. The break room includes 3Form acoustic panels, and a new photo alcove area in the lobby provides additional visual interest.
Interactive Resources’ services included space planning, architectural schematic design, design development, construction documents, technical specifications and construction administration services.
The Interactive Resources’ team included: Andrew Butt (principal-in-charge); Brant Fetter (lead architect); Sabrina Richter (project designer), and Christina Zirker (construction administration support).